You can check the status of your pre-order when you log into your Shop account.
How long is the warranty?
The warranty period of the products sold during the pre-sale commences from the date of delivery of the product and last for one (1) year.
Do I have to pay VAT/GST?
Yes, depending on your location, you may have to pay VAT/GST.
When the UKey card will be shipped?
We will start to ship the UKey cards from the beginning of September 2019.
Where the UKey card will be shipped?
The UKey card will be shipped worldwide.
How much is the shipping?
The shipping cost will appear once you selected the products you would like to purchase Unikeys works with international shipping companies to make sure the services provided are highly efficient.
Do you offer refunds?